Get in touch. Our master guide, Check SIM Owner Details Pakistan, keeps every official method on one page.
Contact Us
We would genuinely like to hear from you: contact us through the form on this page to report an error in a guide, ask about the SIMs registered on your own CNIC, or raise a privacy or content matter. Replies come by email, normally inside two to three business days. Last reviewed: 5 August 2026.
On this page
How to Reach Us
The contact form on this page is the quickest way to contact us at CnicSimInfo. Paste the page URL if your question is about a specific guide, and quote the exact line you are asking about. That one habit saves a whole round of email. Replies go out by email, normally inside two to three business days, and every message is read by the same editor who writes the guides.
Prefer email? Write to contact [at] cnicsiminfo.pk directly.
What to Contact Us For
Contact us about this site and the guides on it. Five kinds of message belong here:
- Corrections: a wrong code, date, fee or figure in one of our guides.
- Feedback and ideas: what was unclear, or a guide you wish we had written.
- Content questions: something we wrote that did not make sense to you.
- Privacy requests: anything about your own data and this website.
- Takedown or legal matters: for rights holders and their lawyers.
Anything that needs an official record goes to PTA, NCCIA, NADRA or your operator instead: a formal complaint, a blocked SIM, a CNIC problem. The routing table on this page shows which body handles what. The distinction matters. When you contact us, you reach an independent editor who can fix a page within days, but who holds no authority over any SIM record. When you contact PTA or NADRA, you create an official case number that an operator has to answer. Use us for the words on this site, and use the authorities for the record behind your CNIC.
What We Cannot Do
We CANNOT look up SIM owner details for you. We cannot tell you who owns a phone number, and we cannot hand over anyone’s personal data. No such database exists here, and there is no access to one either, however you contact us. Requests to trace or identify another person will not be answered. Doing so without lawful authority is an offence under PECA 2016 (Section 16). To check your own CNIC, use PTA’s 668 code or the free cnic.sims.pk portal. Both are explained step by step in our main SIM check guide.
Response Time When You Contact Us
When you contact us, we aim to reply within two to three business days. CnicSimInfo is a guide site, not a helpline, so please do not wait on us in an emergency. For an urgent telecom problem, call PTA on 0800-55055 or file a complaint at complaint.pta.gov.pk. For fraud or any other cybercrime, call the NCCIA helpline on 1799. The 1799 line is run by the National Cyber Crime Investigation Agency, which took over cybercrime complaints from the old FIA wing in 2025, and it handles fraud, harassment and impersonation cases nationwide. Have your CNIC and any screenshots ready when you call, because the first agent will ask for both.
Quick FAQ
Can you tell me who owns this number?
No, and no website in Pakistan can do it lawfully. There is no public reverse-lookup here. You may check only your own CNIC, through PTA’s 668 code or the free cnic.sims.pk portal. Getting another person’s data without lawful authority is an offence under PECA 2016, Section 16.
Can you remove a SIM from my CNIC?
No, only your operator can do that. Take your original CNIC to that operator’s franchise and ask for SIM disowning. You give a fingerprint, and the staff record the request. If the franchise refuses, file a complaint with PTA on 0800-55055 or at complaint.pta.gov.pk. Our guide explains each step.
How soon will you reply to my message?
Most replies go out within two to three business days of the moment you contact us. A message that names the page and quotes the exact line it disputes is quickest to check, so it usually gets answered first. CnicSimInfo is not a live helpline. For an urgent SIM or billing problem, contact PTA on 0800-55055 or your operator’s own helpline.
Before you contact us: 30 seconds of prep
A short, specific message gets a faster fix when you contact us. For a correction, send us these four things:
- Page: the URL of the guide.
- Line: the exact sentence or figure you are challenging.
- Source: a PTA notice, a court order, or a named news report.
- Screenshot: attach one if the problem is visual.
That is usually all we need to verify and fix a page in one pass. A correction that arrives with a named source, such as a PTA notice or a court report, normally goes live within a week of the day you contact us. One without a source takes longer, because the two-source rule in our editorial standards applies to reader reports exactly as it applies to our own drafts. Major corrections are noted openly on the page they touch. If you want credit by name, just say so. We are happy to give it.
Where to go instead: PTA, NCCIA, NADRA or your operator
For anything official, go to the authority direct. It is faster than routing through us. Each row below names the exact helpline and portal, so you do not have to hunt through a dozen pages to find the right one. Bookmark the two you are most likely to need.
| What you need | Where it goes |
|---|---|
| Service or billing complaint | PTA helpline 0800-55055, or complaint.pta.gov.pk |
| A quick question for PTA | PTA Digital Assistant on WhatsApp, 0315-0055055 |
| Fraud, harassment or other cybercrime | NCCIA 1799, or complaint.nccia.gov.pk |
| CNIC or other identity documents | NADRA 1777 (mobile) or 051-111-786-100 |
| A SIM issue on your own number | Your operator: Jazz 111, Zong 310, Telenor 345, Ufone 333 |
Spam calls and texts go to PTA on 9000. Send the offending number or message, then block the sender on your phone. Reporting to 9000 is free, it works from any network, and PTA aggregates the reports to act against repeat senders. It is a better use of two minutes than emailing a guide site about a number we cannot act on, although you are always welcome to contact us about the guide itself.
Can you tell me who owns a number if I email you proof of harassment?
No. That is a legal line, not a house rule: another person’s SIM data is protected under PECA 2016, Section 16. What does work is a report to NCCIA on 1799, or at complaint.nccia.gov.pk. They can lawfully obtain what no website is allowed to hold.
Do you accept guest posts, paid links or SEO collaborations?
No. Every page here is written and reviewed by the same editor, against the same sourcing rules. Emails offering placements are deleted unanswered, so please do not send them. This contact us page exists for readers, for corrections and for privacy or legal notices, not for link vendors.
Can you walk me through disowning a SIM I don’t recognise?
Yes, in short. Screenshot your 668 reply or your cnic.sims.pk result. Take your original CNIC to that operator’s franchise and ask for SIM disowning. Give the fingerprint, then keep the written reference number. Our guide to blocking and disowning a SIM covers every step, including the 365-day lock on new SIMs. Keep that reference number safe: if the record has not updated after 48 hours, quote it to the operator helpline first, and then to PTA on 0800-55055 if the franchise still does not act. Readers who contact us after completing these steps help us keep the timings in that guide honest.
Which email should privacy requests go to?
Send privacy requests to hello [at] cnicsiminfo.pk with the word Privacy in the subject line, so it gets flagged on arrival. You can also contact us through the form higher up this page; it reaches the same inbox. We keep nothing beyond the message itself, so most privacy requests are settled inside a week. That covers deletion requests, questions about the small amount of data the site holds, and anything under our privacy policy. If your request concerns advertising cookies rather than our own records, the privacy policy lists the vendor opt-outs, because those cookies sit with Google rather than with us.